Privacy and Cookies Policy

Privacy and Cookies Policy

We want everyone who supports us to feel confident and comfortable with how any personal information you share with us will be looked after or used. This Privacy Policy sets out how we collect, use and store your personal information (this means any information that identifies or could identify you) when visiting our website (puppycontract.org.uk).

The Puppy Contract Privacy Policy may change so please check back here occasionally to see any changes. Where we have made any changes to this Privacy Policy, we will make this clear on our website or contact you.

The Animal Welfare Foundation is the data controller and we are responsible for your personal information (referred to as “AWF”, “we”, “us” or “our” in this privacy policy).

We are committed to treating you with transparency and respect.

1. Who we are

Here at AWF, we are committed to protecting your personal information and making every effort to ensure that your personal information is processed in a fair, open and transparent manner.

For further information about how we use your information, please contact us by:

2. How we collect information about you

When you visit our website we gather general information which might include which pages you visit most often and which information is of most interest to you. We may also track which pages you visit when you click on links in emails from us. We also use “cookies” to help our site run effectively. There are more details below – see ‘Cookies’.

We use this information to personalise the way our website is presented when you visit to make improvements and to ensure we provide the best experience for you. Wherever possible we use anonymous information which does not identify individual visitors to our website.

3. Information we collect and why we use it

We do not collect any sensitive personal information through the website.

4. Sharing your Information

We may be required to disclose your information by law (for example, to comply with applicable laws, regulations and codes of practice or in response to a valid request from a competent authority).

5. Keeping your information safe

We want to make sure that your information is safe with us and appropriately protected so we have put in place policies, procedures and controls to protect the personal information shared with us.

Unfortunately, the transmission of information using the internet is not completely secure. Although we do our best to protect your personal information sent to us this way, we cannot guarantee the security of data transmitted to our site.

Our website may contain links to other sites. Although we make every effort to ensure the websites we link to take your personal information seriously, we are not responsible for the content or the privacy practices employed by other sites. You should review the privacy policies of these sites when visiting them.

6. Your rights

You have a number of rights about how the personal information you provide can be used. These are:

  • Transparency over how we use your personal information (right to be informed).

  • The ability to request a copy of the information we hold about you, which will be provided to you within one month (right of access).

  • Update or amend the information we hold about you if it is wrong (right of rectification).

  • Ask us to stop using your information (right to restrict processing).

  • Ask us to remove your personal information from our records (right to be ‘forgotten’).

  • Object to the processing of your information for marketing purposes (right to object).

  • Obtain and reuse your personal information for your own purposes (right to data portability).

  • Not be subject to a decision when it is based on automated processing (automated decision making and profiling).

If you would like to know more about your rights under the data protection law, you can find out more at the Information Commissioners Office website.

If you wish to exercise any of the rights set out above, please email us at enquiries@animalwelfarefoundation.org.uk

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

We do not currently carry out any automated decision-making.

Please note, some of these rights only apply in certain circumstances and we may not be able to fulfil every request.

7. Cookies

‘Cookie’ is a name for a small file, usually of letters and numbers, which is downloaded onto your device, like your computer, mobile phone or tablet when you visit a website.

They let websites recognise your device, so that the sites can work more effectively, and also gather information about how you use the site. A cookie, by itself, can’t be used to identify you.

How do we use cookies?

We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you come to our website and also allows us to improve the user experience.

The cookies we use

  • cookies which are essential for you to move around our website and to use its features.
  • Performance cookies collect anonymous information about how you use our site, like which pages are visited most.

How to stop using cookies

You can opt out of all our cookies (except the strictly necessary ones). Find out how to control and delete cookies in your browser. But, if you choose to refuse all cookies, our website may not function for you as we would like it to.

If you have any questions about how we use cookies, please contact us.

This policy was last updated on the 23rd May 2018.